Forwarding Texts On Samsung J5

[Desmond_4]

When trying to forward a text message on a Samsung J5 no menu shows up while holding the text down. Can anyone help. Thanks.

 

[webworkings]

It should work... Try the following... You can forward a text message by using the following steps...

1.) Open the "Messaging" app.
2.) Tap on the conversation you want to forward a message in.
3.) Tap and "Hold" on the individual message you wish to forward. It can take a few moments, but when the popup menu is displayed tap "Forward".
4.) Now enter the first letter of the recipient's name in the enter recipients field. This will bring up all matching contacts. You can narrow the search by typing in 2 or three letters. Repeat this to add multiple recipients.
5.)Tap "Send" to send the message.

If this isn't working on your device, then there is something definitely not right. Make sure that your OS has the latest updates. The same goes for all other updates. It is possible the problem is also related to an app on the device. I would suggest starting the phone in "Safe Mode" and then seeing if you can access the menu to forward a text message. If it lets you, then the problem is coming from an app you have installed. You will then have to determine which app is the culprit.

To get into "Safe Mode" please do the following.


1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable safe mode, simply repeat the steps above, and you should see "Safe Mode: Off" rather than On.

If the problem persists, even in "Safe Mode" then there is something wrong with either the phone itself, or its OS. If that is the case, and the phone is still under warranty, I would contact your service provider and/or the manufacturer to see if they will repair or replace it.