Frozen hp laptop

Shabhu

Prominent
Mar 31, 2017
1
0
510
0
My hp laptop is frozen, I can't type, even my touch mouse doesn't work. I tried ctrl-alt-del and it doesn't work. I waited for 6 hours.
 

dexterwiz

Estimable
Jul 28, 2014
14
0
4,590
7
What is the model of the laptop?

What about when in BIOS mode? Does the touchpad and keyboard respond.

To access the BIOS for HP use the following keys
F1 - Options
F9 - Select Boot Device
F10 - BIOS
 
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