Fully unresponsive Asus laptop

emiley

Prominent
Oct 14, 2017
1
0
510
0
My asus laptop is completely unresponsive. The keyboard and mouse aren't responding, nor is the power button - which I've pressed and held down for 10 seconds. I have tried Ctrl-alt-delete and ctrl-shift-escape, but haven't had any success with either. I can't get to the task manager and the screen is frozen.

With this laptop there isn't a battery I can remove, so I'm feeling a little out of options. For context, I had several (4 or 5) google chrome pages and a Microsoft word document open, last night I closed the lid of the laptop without shutting it down. It ran out of charge, so this morning I put it on the charger. I've done this numerous times before and it has been fine. But today it started to charge for maybe 2 minutes, I opened a google page and went to type in the search bar when it froze, and this happened. It has been 20 minutes and no change.

I'm not very tech savvy and have exams coming up, so any help would be greatly appreciated. Thanks in advance!
 
Thread starter Similar threads Forum Replies Date
B Laptop Tech Support 0
M Laptop Tech Support 0
P Laptop Tech Support 2
R Laptop Tech Support 0
xcodyaxton Laptop Tech Support 1
Aryamaan08 Laptop Tech Support 4
O Laptop Tech Support 2
Arkayne Laptop Tech Support 1
charliesfrt Laptop Tech Support 0
C Laptop Tech Support 17
D Laptop Tech Support 1
S Laptop Tech Support 8
S Laptop Tech Support 1
J Laptop Tech Support 1
P Laptop Tech Support 2
H Laptop Tech Support 2
A Laptop Tech Support 5
P Laptop Tech Support 1
S Laptop Tech Support 1
M Laptop Tech Support 1
Similar threads
Question Battery shows fully charged, but laptop keeps shutting down
Question fully charged li ion battery won't power computer
Solved! Lenovor r400 monitor no display fully open, have display when half open
Question Lenovo Z50 won't fully boot up with AC lead in
Solved! Laptop stop charging automatically when battery is fully charged
Question Fully charged laptop (still charging) shuts down and reboots with no charge
Question HP Pavilion 14-bf008na Laptop won’t fully charge
Question HP Omen 15 won't turn on if battery is installed and is not fully charged
Question Laptop won't turn on, fully charged but no LED light
New external HD not fully detected by Win 10
Solved! I changed the fan on my HP Pavilion DV7. Now it won't turn back on. The light is on by power cord & the battery is fully char
Solved! ASUS laptop only recognises power cable when battery fully depleted
Solved! My Asus notebook don't want to go on it's fully charge press the on button by the side still don't wanne work
laptop battery shuts down after 3 minutes but tests fully charges after shutdown
laptop battery problem : fully charged when plugged but shut down when unplugged
New laptop battery came with battery fully charged... Should I be suspicious?
My Toshiba satellite laptop wont turn on on battery but it does on direct supply. The battery shows fully charged but as soon
hi, i just buy my asus rog gl503vm last month, but i cannot fully charge my battery?it stuck at 80percent only, and then when
BIOS is not fully compliant error on Sony Vaio Oldest version of Pc
How can I fix my laptop. The screen is fully Black and won’t come on at all

ASK THE COMMUNITY