Games/Performance of my laptop suddenly gone slow

clayieee

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Aug 3, 2015
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I got this MSI FX420 for almost 3 years now, it used to be a little beast for me giving me super acceptable performance, new games at that year running at acceptable framerates but there's something I don't know happened, I went out the house while my siblings watch a movie on this laptop hooked up on an HDMI, when I came back and play some dota on it, everytime I run the game it shuts down, I cleaned the laptop and have it sit on top of a notebook cooler, the problem is intermittent, sometimes it shutsdown, sometime nope. But one thing I noticed is that my laptops game framerate dropped significantly that it makes me cry, also my cpu rating of 6.something went down to it's lowest 4.something but I reinstalled windows it went up to 5.3 now. There's no bottlenecking since it has 8gb of ram.

0101 - Operating System : Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
0102 - Language : English (Regional Setting: English)
0103 - BIOS : MSI FX420 E1482IMS Ver1.0B 04/08/11
0104 - Processor : Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
0105 - Memory : 8192MB RAM
0106 - Available OS Memory : 8100MB RAM
0107 - Page File : 2844MB used, 13352MB available
0108 - Windows Dir : C:\Windows
0109 - DirectX Version : DirectX 11
0110 - DX Setup Parameters : Not found
0111 - User DPI Setting : Using System DPI
0112 - System DPI Setting : 96 DPI (100 percent)
0113 - DWM DPI Scaling : Disabled
0114 - DxDiag Version : 6.01.7601.17514

1101 - System Score : 5.1
1102 - Memory Score : 7.4
1103 - CPU Score : 5.3
1104 - Graphics Score : 5.1
1105 - Gaming Score : 6.3
1106 - Disk Score : 5.8

I included a snapshot of temps

Snapshot

also strange my GPU isn't showing any temps.

It's pretty shameful in my part, I'm an IT guy but I couldn't figure out the problem. :(
 
Hi,

Please do try these steps that might help to solve that issue.
- Uninstall the graphics card driver from Device Manager and in Programs and Features as well since it should have something related to NVIDIA in there as well.
- Once uninstalled download and install the latest driver from NVIDIA support site.
- Here's the link: AMD - http://support.amd.com/en-us/download
- Use the Auto Detect feature so they could give you the latest and accurate driver for your graphics card.
- Lastly reboot it once the latest driver has been installed.
 

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