Gateway NE56R41U touchpad mouse isn't working. How do i fix this problem

wirbelwind420

Prominent
Jan 8, 2018
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510
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The Mouse touchpad on my Gateway
NE56R41U Laptop stopped working . I don't know how to fix the issue.

HELP PLEASE
 
Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

Also, you might want to check for updates to your drivers, including the Synaptics drivers.

If this does not help, and an external mouse works fine, then it may well be a hardware issue.
 
Oct 3, 2018
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I let my 6 yr old granddaughter watch Netflix on my and I've been having problems for about a week ugh so thank you so very much. Crazy what F6 can do lol
 
Oct 8, 2018
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My wife's Gateway "suddenly" had an issue with the touchpad. Usually I can find a problem quickly, but I did not know there was an F6 key toggle for that feature. Thank God that I found you!! Was about to spend $500 on a new computer for her.

Fred
 
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