GE72 Apache pro Has lights but no function

Ashley_85

Prominent
Feb 13, 2017
1
0
510
I was online, doing multiple tasks. Suddenly my GE72 Apache Pro went blank, no keyboard function, no button function, the fan button works and the keyboard has light, it has led indicator lights that are still on. But I cannot get the laptop to turn back on for anything. PLEASE HELP
 
Solution
It may actually be on. It sounds like it since there is signs of life. It could just be the display.

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require...
It may actually be on. It sounds like it since there is signs of life. It could just be the display.

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
Solution