Getting pop ups of virus

renelukas18

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Sep 3, 2017
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so basically I was getting this virus pop up on my avast antivirus i went to check what it is below is link to virustotal.com and i dont know what to do with it some antiviruses say its adware some say virus some say its clean can someone help me with it?? thanks also below is link for picture thanks
http://prntscr.com/ld8ryf
here I add its location http://prntscr.com/ld8t2c
and here you can see it has many folders, I always delete all but then after a while it pop ups again in avast http://prntscr.com/ld8tj7

https://www.virustotal.com/ui-public/index.html#/file/5f93aac4019fd78aaedb34c03a511b74bc542315a80ab914d1ae32d0eafc697a/detection
 

renelukas18

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Sep 3, 2017
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I did many scans but nothing is ever found for this particular virus I tried malwarebytes, Kaspersky TDSSKiller, Malwarebytes Anti-Rootkit, Avast Scan, its strange that avast considers this file as a adware,virus but even if I get the option to delete it it pops up later for example in 3 hours

this is the scan I did yesterday on malwarebytes there were some problems but I deleted all of them here you can check
https://file.io/IySpgP

Oh I see I left them in the quarantine check picture http://prntscr.com/ld9ds4
 

Avast-Team

Respectable
Mar 3, 2017
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Based on the location of these, can you make any connection to legitimate software that you are actively using? That would explain why it keeps "coming back" even though you are deleting the files.

On the flipside, based on the detection you shared, it's highly likely that this is indeed a form of malware (adware or otherwise) and is being blocked for a reason! If you can submit the file directly to our Threat Labs, they can provide more info on the detection.

Our multiple protection layers look at many factors for these detections, including its behavior and similarity either in behavior or structure to other known threats, this all happens in real-time and is designed to keep you as safe as possible. Sometimes these are "false positives" although our Threat Labs works hard to keep these to an absolute minimum (and we're highly rated for low FP's too).

You can report the detection and the samples here for our Threat Labs to investigate: https://www.avast.com/report-malicious-file.php
 

renelukas18

Prominent
Sep 3, 2017
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510
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Hello thanks for answer, I actually did report it on your site but I dont know if I will get any answer or something Everytime it popped up I sent the file to your lab
 
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