I know someone who works for Global Payments, and considering their position, it is amazing that they only found out about the breach via a third party after the news was leaked on March 30th. It seems the upper management kept nearly everyone out of the loop, and in doing so, made the same mistake that Sony did. Sony was able to at least offer free stuff when they finally did come back online, softening the blow somewhat. But what can Global Payments do? Their image is tarnished and it will be difficult to restore confidence after this. Global is actually a good company, but it's decisions like this by upper management types to try and hide stuff that makes it look terrible.