GTX 970M almost non-existent FPS..Whats up!?

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I just purchased a gaming laptop for a decent price...and just finished installing all updates and installing BF4.

-Windows is set to maximum performance
-MSI software set to gaming performance
-no other programs running
-laptop is not hot.. can not play anything to get hot
-laptop is plugged into the power adapter

Laptop:
MSI GS70 Stealthpro 096
I7-4710hq CPU
16gb ram
gtx 970m 3gb GPU


I could not run BF4 on any setting without having low 20fps.

I ran furmark and could not get past 10fps!

From what I have read online I should be able to play games on high to ultra with mid 50's fps.

Any help would be great!
 
Solution


19V x 3.43A = 65.17W

The original adapter is rated 150W.

That's your problem, as you earlier surmised.

If you could get a replacement that is 180W, even better. It would give you a little headroom.

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I ran furmark a couple more times. The results were terrible.

Max fps was 14 and average was 7. My gpu was at 100% load and the temps were in the mid 50's.

I do not believe I can get an accurate temp because it is not working properly. These fps are incredibly low, I am been searching for hours and still no luck on how to fix this. Maybe the gpu is toast.
 

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My friend mentioned to me he thinks its because of my power adapter, the adapter that I am currently using is not the MSI one that comes with the laptop. It came with a universal charger/adapter which looks like it is underpowered for the laptop.

I did not believe it was the charger because should you not be able to game at proper fps without it being connected to a power source?
 


What is the output voltage and wattage of the adapter?

Did you try playing BF4 before updating to Windows 10, by any chance?

 

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I will check once I get home.

 
Try these solutions which Laptop_Nerd suggested in another similar thread:




=============================================
Hi,

Here are some troubleshooting steps you can try that may help in solving the issue,
- Start by doing a clean install of the graphics card driver.
- Go to Device Manager and uninstall NVIDIA graphics.
- Open Program and Features then uninstall anything related to NVIDIA graphics.
- Download and install the latest driver there is.
- Here's the link: nvidia.com/download/index.aspx.
EDIT: (This is the most current driver for the 970M:
http://www.nvidia.com/download/driverResults.aspx/96885/en-us)
- Reboot the laptop once installed.
- Next is to set your games or application that requires your high graphics with NVIDIA processor.
- Here's how to set it:
https://nvidia.custhelp.com/app/answers/detail/a_id/261...