Solved! Hacked on Facebook

[Hackedonfacebook]

My Facebook account was hacked and I have tried everything to authenticate my information. Nothing works. Nasty pictures were posted on my old business page. I can't loose my family memories. I thought my account was secure and have beefed up my security. Who does this? I'm a stay at home mom who promotes wellness and family. Please give me some advice on how to fix this, I've literally tried everything

 

[Wolfshadw]

Unfortunately, the only thing we can suggest is contacting Facebook support.
Facebook Support

-Wolf sends

 

[Hackedonfacebook]

Unfortunately, the only thing we can suggest is contacting Facebook support.
Facebook Support

-Wolf sends

I have, every attempt fails. I'm either very inept at figuring this out or someone got in deep. I don't know what else to do.

 

[scarlettm59]

The only way is to report to Facebook by email.
Or you can get some professional to handle the situation

 

[Carl31]

Hi,

did you set a backup email authentication? As said before try to contact them via email and insist.

As a DIY solution for your picture is to go to your profile (via a friend's one) and save the pictures, if you can't have access at least you don't loose the memories. (then you can report the account and they will block it).

Sorry to hear you are in this situation.