Having trouble saving in drawing applications

[1Orion1]

I am unable to save any drawings drawn in both Adobe Elements 11 and Sketchbook Express. When I click save as, no file explorer shows up. Are there any preferences in Windows 8 or in those applications that are inhibiting me from saving? Any help would be great.

If it does affect anything, the computer that is being used is completely custom built with Windows 8.1 installed and the applications are up-to-date with licensing (not torrents).

 

[Nathan Willis]

Thy this it may help....

http://help.adobe.com/en_US/photoshopelements/using/WS287f927bd30d4b1f89cffc612e28adab65-7fda.html#WS287f927bd30d4b1f89cffc612e28adab65-7fd7

 

[1Orion1]

Still cant figure it out, but thanks anyway.

 

[Nathan Willis]

Try updating the programs.

 

[1Orion1]

I updated them and they still won't work. Also, I tried all of the other selections under "File" and nothing works including printing and opening files.

 

[Nathan Willis]

The program seems messed up. Reinstall them. With restarts after each install.
When installing them do not use the default folder. Install them in another folder.
Make sure to deactivate them before you uninstall them.

 

[1Orion1]

For Elements 11 there is a choice for "suspending activation" or "deactivating permanently." Which one do you think I should use.

 

[Nathan Willis]

Deactivate the program Permanently. That way you can activate it when you install it.