Question Help! How to get LG V60 phone jack to work? Two phones now with same disfunction- speakers work

Sep 17, 2024
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I am on my second LG V60 smartphone and running out of time for returns- soon must keep one or be out of communications temporarily...

I have reset phone to original factory settings, Made multiple tries on sound toggle switches- on/off (Normalize Volume, 3D Sound ) but HI-fi DAC is gosted out and unable to toggle on for headphones! Buetooth is off. Does Verizon models automatically deactivate with non-use on these refurbished phones? What should I do?