Help me with this problem

Ryan_38

Estimable
Nov 26, 2015
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4,510
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Whent to reset my windows and it was doing it then it came up had a problem then a turn it off...and when a turn my laptop on it starts up and turns off and starts back up its self....what is that all about can you tell me
 
Hi,

Do a hard reset first, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then see if you'll be able to do the Factory Reset again. If ever you'll come across with a problem with the factory reset, do use the System Recovery disc from the manufacturer that should work. Also make sure that the AC adapter is connected while you're running the Factory Reset to avoid failure.
 
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