help Samsung j3

May 3, 2018
1
0
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Samsung j3 stuck on safe mode I've tried the power off and volume down button advice I factory reset I've restarted my phone but I have discovered my volume down button is no longer working it's not stuck or got anything in I don't know if it has something to do with the safe mode is there any other way I can get off safe mode without using the volume down button please help
 
Solution
I am assuming you mean "Safe Mode"? If that is the case...

To get out of Safe Mode, please try the following.

1. Touch and Hold the "Power" key.

2. Tap "Power Off".

3. Once the phone is off, Touch and Hold the "Power" key again to restart.

The phone should now be out of "Safe Mode".

If the "Safe Mode" is still running after you restart your phone, I would then check to make sure your "Volume Down" button is not stuck. Check to see if it has anything stuck in it as well, dust, etc. Anything like this can cause the phone to go into, and get stuck in, "Safe Mode".


If that doesn't work try this...

Use the "Status Bar" to turn off "Safe Mode'. Pull down (swipe) the "Status Bar" of your phone. Now tap the "Safe Mode" button. This...

pranshukaif

Great
May 2, 2018
10
0
70
I am assuming you mean "Safe Mode"? If that is the case...

To get out of Safe Mode, please try the following.

1. Touch and Hold the "Power" key.

2. Tap "Power Off".

3. Once the phone is off, Touch and Hold the "Power" key again to restart.

The phone should now be out of "Safe Mode".

If the "Safe Mode" is still running after you restart your phone, I would then check to make sure your "Volume Down" button is not stuck. Check to see if it has anything stuck in it as well, dust, etc. Anything like this can cause the phone to go into, and get stuck in, "Safe Mode".


If that doesn't work try this...

Use the "Status Bar" to turn off "Safe Mode'. Pull down (swipe) the "Status Bar" of your phone. Now tap the "Safe Mode" button. This should turn "Safe Mode" off. Now your phone will automatically restart, so that it boots up out of "Safe Mode".

And lastly...


If you want to get rid of/disable "Safe Mode".

1. First turn off the phone.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe Mode: OFF" or something similar.

4. If you wanted re-enable it, simply repeat the steps above, and you should see "Safe mode: ON" rather than off.
 
Solution
Nice to see my instructions being used. Means someone was paying attention. :D

In addition, if your phone won't get out of it, then your button that isn't working may be stuck internally. Which would cause you to be stuck in "Safe Mode" and until you can get the button fixed this will continue.