Help with my acer

[Charles_185]

I did a recovery on my Acer _ Aspire One cloudbook 14 all/431/c8gb/now when I start up the Acer it goes to a screen that says Acer explore Beyond limits I believe this is the startup screen. I have tried to take the back of the computer off and unhook the battery and held on to the power button for 20 to 30 seconds and then reattach in the cord to the battery restarting it and it has done the same thing I've also tried to disconnect the battery and put in the power cord and it still does the same thing what can I do to get my computer fixed I have tried to hook a USB from my computer to my home TV screen to see if it would show me on the regular computer it did nothing wanting to show me what was popping up on the screen help don't know how to fix the problem

 

[webworkings]

Note: If this problem started after an update (or system reinstall), please make sure the laptop is not connected to the internet in any way before you use the following instructions.

Try the following...

1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.

NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.

Do not do a "Reset" as that will wipe all data you have on the laptop.


Another version of this is the following...

1. Power off the laptop.
2. Power on the laptop.
3. When screen turns black, hit F10 and ALT repeatedly until the computer shuts off.
4. You shouTo fix the computer you should choose the second option listed.
5. When the next screen loads, choose the option "Reset Device".
6. Now choose which ever type of reset you wish.
7. Your coputer should now restore itself to "Factory Settings".

NOTE: If you get a message saying "Error Resetting Device", then you should have the computer looked at by the manufacturer (if still under warranty) or by a tech.