Solved! Hi I have a Samsung note 8 64gb memory however after transferring 4-5 data it says memory full could you please help currently

[mad2muz]

Memory usage problem
Hi I have a Samsung note 8 64gb memory however after transferring 4-5 gb data it says memory full could you please help currently it runs on Android 7

 

[webworkings]

What the phone 'says' it has on the specs is not what you have access to. That is the complete storage, which is partially taken up by the OS, preinstalled apps, etc. Then every app you put on the phone, and all the data each of those apps creates (like say Facebook) add more and more things to the phone. Taking up more space. Then you have any pictures you take, etc. It adds up. Quickly actually.

 

[mad2muz]

It just has pre installed apps and OS other than the audio files say 4.5gb approx which I transferred and have not installed a single app from my end or have taken any photos

 

[webworkings]

Have you looked in "Settings" and then "Storage"? It should list what areas are taking up the space. Apps, Images, etc.

 

[mad2muz]

Yes it says misc folder have taken up 53gb however when I open the folder I have 5 other files named utsystemconfig - 24kb,.data storage 12kb,thumbnails - 8kb,recording - 8kb lastly my audio files - 4.41gb thats all

 

[webworkings]

It is possible that the system has files in there that you can't see, or there is something on the device that is taking up storage that you don't want on it. Have you tried checking the device for viruses and malware?

In the end, you may want to back up your personal files and contacts to a google account or a computer and then "Hard Reset" the device. You will have to reinstall apps after, but this will wipe any/all stuff off of it and start it over fresh.