Horizontal line on display after freezing

DarrylSSY

Prominent
Jul 23, 2017
2
0
510
0
Hello, so my surface pro 4 froze after running a CPU intensive application. I had to do a force shutdown and after powering it back on it seems to have form a horizontal line across the screen. I have contacted microsoft support to get this issue solved by getting a replacement how I am curious to know what could have occurred that may have cause a horizontal line to be shown across the screen.


Could it be the shorting of circuit because I did a force shutdown?
 

DarrylSSY

Prominent
Jul 23, 2017
2
0
510
0


Just a short update, the display miraculously fixed itself today. I do not know how but the problem is gone now and my screen is back to normal? What could have caused it?
 

kookie3010

Honorable
Sep 3, 2013
806
0
12,010
167


well as i said it could be the heat itself.i say keep using it normally and see if it comes back or not.
 
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