First try restarting (powering off and back on) the phone and then reboot the computer (power it off and back on) as well. This may well resolve the issue.
Should that not work, try the following...
1. Go to "Control Panel".
2. Next go to "Network and Internet" and then "Network and Sharing".
3. Now click on "Manage Wireless Networks".
4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.
5. After doing this, close the open windows and reboot the computer.
6. Once the computer is fully reloaded, scan for the "WiFi networks".
7. Click on the available network that you want to access and select "connect".
8. It takes a moment, but then you will be asked to give a password for your WiFi connection. Type in the password and click the "connect" button.
Another way to try it is to...
- Go to "Settings".
- Click on "Network & Security" and then click on "WiFi".
- Now click "Manage known networks".
- Select the WiFi connection you want to remove.
- Click the "Forget" button.
- After doing this, close the open windows and reboot the computer.
- Once the computer is fully reloaded again go to "Settings".
- Click on "Network & Security" and then click on "WiFi".
- Now click "Manage known networks".
- Click "Add a new network" and enter the network name.
- Using the drop-down menu, select the "network security type".
- Check the "Connect automatically" option.
- Now check the "Connect even if the network is not broadcasting" option and click "Save".
Once you have completed these steps, whenever the device is within range of that particular network, it should automatically connect to it.
Should none of the above work, then I would look into if you maybe went over your limit for data or if perhaps your carrier/service provider has restricted your data access.
Facebook
Twitter