Thank you. The damaged phone was working but the screen snd case were bartered. I am no techno but my daughter is and backed up everything - with I Cloud.
The old sim is in the new phone and the damaged one returned to EE. Apart from one or two, all my contacts are gone. Between all my family members, there have been a few damaged phones, but we have not encountered this problem before. Avery serious situation for me.
Both phones were I phone 6 plus.