How can I retrieve my info off my old phone onto my new when the screen doesn't show on the old phone

[jbtweety]

my old phone screen do not come on but I can here it. Now I need to get my info off my old phone onto my new

 

[webworkings]

You can't if the phone isn't working correctly. The phone would have to be repaired for you to access the data on it.

 

[shknawe]

Try using usb to a pc and see if you can access the files from there