I thank you for your assistance but while you think I’m being stubborn and not taking your advise I can promise I am but for 8 years now we have been going back and forth this is just something new they have come up with . Somehow they are taping into my signal with Att like I said I’m just trying to figure out how there doing it I suppose I should try the dark web maybe someone there has a ideal how it’s done as for updates to the Phine it’s been a few hours since I reset it I turned on tv via hotspot was watching a show and after maybe 20 minutes same thing started now your assistance has been appreciated