How do i fix my phone it wont charge or power on if it does it freezes

It may let you reset it, if you are doing it the right way that is. Try the following to do a "Hard Reset".

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinstert the SD card.


Also, if the phone is still under warranty, you may want to check with the manufacturer about a repair or replacement, or your service provider, depending on who it should be under.
 

Porky420

Commendable
Feb 4, 2017
4
0
1,510
0
MERGED QUESTION
Question from Porky420 : "How do i fix my phone"

I have a zte Lte unico it wont charge or power on if u take battery out and plug charger in the zte logo comes on and phone freezes how do i fix it and it wont let me reset it
 
It may let you reset it, if you are doing it the right way that is. Try the following to do a "Hard Reset".

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinstert the SD card.


Also, if the phone is still under warranty, you may want to check with the manufacturer about a repair or replacement, or your service provider, depending on who it should be under.
 
Thread starter Similar threads Forum Replies Date
vijaylaxmipanol Android Smartphones 1
M Android Smartphones 1
D Android Smartphones 2
K Android Smartphones 3
Clairenee Android Smartphones 2
Nicy1 Android Smartphones 6
B Android Smartphones 1
M Android Smartphones 1
H Android Smartphones 1
C Android Smartphones 1
D Android Smartphones 5
N Android Smartphones 1
T Android Smartphones 1
C Android Smartphones 3
B Android Smartphones 1
C Android Smartphones 1
C Android Smartphones 4
K Android Smartphones 1
R Android Smartphones 1
K Android Smartphones 1
Similar threads
Question Why my android phone gets overheated while charging?
Question All usb chsrgers/adaptors get burning hot when charging my phones
Solved! My phone won't turn on and screen shows nothing while charging
Question New phone, battery not insulated? carries charge?
Solved! I left my Lenovo charging for 5days. Will it safe?
Question My phone won't stay on
Question My phone won't charge either by cable or wirelessly
Since putting a new fast SD card as adopted storage my power bar won't charge the phone and actually takes charge away. Is th
Solved! My husband's lg escape 3 won't power on. It doesn't show it's charging. But we have the exact same phone so I charged mine up
my brand new Android phone arrived today and it will not turn on or charge...I've tried volume up/down
Charged phone now it wont do nothing but turn on wont even turn off
Solved! My coolpad metro PCS phone won't turn on nor charge
I have zte zmax pro now my phone won't hold a charge had to bye a power pack charger just to keep my phone on turn the phone l
Help! My phone's not charging
My Hyundai mobile cell phone won't turn on or recognize a charge why?
My Alcatel phone will not charge. The light flashes but it will not power on.
phone wont turn on or charge
Boost mobile phone model n9130 is fully charged but will not power on
ZTE ZMAX phone, Will charge but wont boot up. When I press the power I get a red blinking light?
how do i turn my kyocera hydro vibe phone back on? ive tried holding the power button, taking out the battery, charging it whi

ASK THE COMMUNITY