On any dell system from that era you have a ghost partition. To find out if you have the partition, after the dell splash screen when you turn on the computer, the next screen will be black with a blue bar at the top with www.dell.com in the blue bar. On this screen hold the ctrl key and tap f11 once every second and it will load the restore partition. When it loads, click restore and then ok and norton ghost will do the rest.
Hope this helps
what keys do i need to hit to format my dell inspiron 1501 laptop on start up? i beleive it is alt and f10.