How to backup email folders

[Susan_53]

Hi, my mom has a comcast email, and it has a 10gb limit. This would not be a problem except for the fact that she has to keep all her emails for a period of time (several years) because she is an attorney. She is at 98% currently and has no idea what to do. The email has no archive option, only delete. I tried transferring her email to windows live mail where i could back it up in a separate folder allowing her to delete them, but the only issue is that it only transfers emails in her inbox. She has all of her emails organized into a series of folders with each one pertaining to a different case. What I am asking is if anyone has any idea how to transfer these folders as well, or if I am going about it all wrong.

 

[Multipack]

Can't you just add the account in Windows Mail via POP3, sync, let the emails download, then export?

 

[ss202sl]

configure an e-mail program (like thunderbird) to sync to Xfinity mail through imap(pop3 won't get the folders). Then you can backup the local copy.

https/customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/

 

[Multipack]

In Windows Mail you can import any and all folders from another account, POP3 or whatever it uses. You dont have to set that anymore. Bydefault maybe it will only sync inbox, but all you have to do is manually sync. Its pretty simple.