how to clear screen problem that has horizontal lines on my Asus

Barbara_53

Prominent
May 6, 2017
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510
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The screen on my Asus looked like a TV with horizontal static lines. I have turned the laptop on & off, but it doesn't clear up the problem.
 
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 

Barbara_53

Prominent
May 6, 2017
3
0
510
0
MERGED QUESTION
Question from Barbara_53 : "Asus screen problem"

My Asus has horizontal static across the screen. It started only at the left side of the screen, now it all over the screen. It looked a TV with static when no program is on late at night.
 
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
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