Can you give the specific model number? Is the camcorder recognized when you connect it to the computer? If the camcorder is recognized it should appear as a storage device in Windows Explorer or Finder on a Mac. If you see it listed as a drive you will need to copy the entire video files folder over to the computer.
Can you give the specific model number? Is the camcorder recognized when you connect it to the computer? If the camcorder is recognized it should appear as a storage device in Windows Explorer or Finder on a Mac. If you see it listed as a drive you will need to copy the entire video files folder over to the computer.