Hello all. Tomorrow I will be looking at my sister-in-law's HP DV9700 laptop. Supposedly when they power it on, the HDD spins up, the panel lights flash, then the drive spins down, and it starts over again. This all happens before the HP splash screen would normally appear. I had her try it on A/C and battery power, remove the battery...all the usual stuff.
Just last week, I rebuilt the computer. It would lock up @ during the Vista boot. I discovered four corrupt files at the OS level, including cdosys.dll.mui. I reformatted and restored from the HP recovery partition, and the computer worked fine.
Any suggestions as to what this issue might be? Sure sounds like hardware to me at this point.
Any troubleshooting suggestions?
Thanks for any help.
Just last week, I rebuilt the computer. It would lock up @ during the Vista boot. I discovered four corrupt files at the OS level, including cdosys.dll.mui. I reformatted and restored from the HP recovery partition, and the computer worked fine.
Any suggestions as to what this issue might be? Sure sounds like hardware to me at this point.
Any troubleshooting suggestions?
Thanks for any help.