• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

HP laptop freezes at Hp screen

ChronicSphinx

Distinguished
Dec 18, 2007
1
0
18,510
I am having a problem with my laptop. I can't get it to go into the bios or get past the HP screen without taking out the DVD drive. If I take the dvd drive out the laptop works just fine. I thought that the dvd drive was bad so I bought another one and I still am having the same problem. It is a HP DV6605us laptop. I have run out of ideas on what to try. I updateded the bios and drivers and still nothing.
Thanks in advance.
 
Need to dismantle the unit and check mainboard / connector for DVD, if everything is OK you might have a faulty mainboard. Can also try take out the HDD and see if unit is booting from a boot CD
 
don't update you should make the bios back to original, just remove the power and the bios battery for 1 hour and try your luck.

but before u do that try this
1. remove the dvd and go to bios
2. select first boot from hard drive and disable booting from dvd drive