HP laptop new screen issue

[enrico1988]

Hi I’ve just bought a new led screen for my go g62 laptop because the old one don’t work well( you need to bend it often to get the picture) I got the new screen and it’s working but also not working. When I plug in the laptop start but black screen for ever but the back light is on just black screen but if I connect the old screen let the laptop start and then change the new screen is working perfectly with no issue until you switch off the laptop and on again same problem. Seem a problem with the computer not recognising the new screen at start up. When I connect after windows or Ubuntu ( two system on it) in the setting seem all ok no driver issue or anything in there but when is of unles you connect the old screen it will not start.
Thanks

 

[webworkings]

Sounds like the new display may be an aftermarket part and not functioning correctly. I would consider returning it and getting it replaced with another part.

 

[enrico1988]

Sounds like the new display may be an aftermarket part and not functioning correctly. I would consider returning it and getting it replaced with another part.

I thought the screen may not be a 100% compatible with this problem but I wasn’t sure before return it or buy another one if the proble was the laptop.