Question HyperX Cloud 2 background noise

[_aru]

Hi, i have an pair of HyperX Cloud 2 and they have a little problem. When i turn the volume over 72% i start hearing a background "fizzle", the higher the volume, the louder the rustle.
Does not matter if the headphones are plugged with the jack or the usb or if they are in 7.1 or classic sound. Any ideas?

 

[JTMC68]

I'm having the same (a similar?) issue with the same headphones. I tried plugging them into another computer and updated the firmware as detailed here: https://www.hyperxgaming.com/en/sup...?product=hscp&filename=CloudII_FW_Update_0005 - to no effect. In addition to the "fizzle", I occasionally will also get severe crackling while sound is being played, although that isn't as recreatable as the static-y sound.