Question HyperX Cloud Alpha S Sound Bad

[D3234]

I just got these today and the audio just sounds off. It sounds muffled ( especially voices in songs/music) and muddy/unclear . I owned a Cloud Stinger prior to the Alpha S, and the Stinger just sounded clearer. I tried updating my sound drivers, no change. When changing the USB port the alpha s was plugged into, odd things happened. Sometimes, the audio would get worse. Sometimes, it would gain odd static in the background. Perhaps it's a sound card issue? I tried it on my Phone, it doesn't seem any different. I appreciate any form of help. Thanks for taking time to read this.

 

[hang-the-9]

Could be just how they sound and you don't like it. I have a set of Alphas and they sound fine to me, but not as clear as some other sets, still not bad. If you are using them with a USB dongle it's not the sound card since it will be using the USB dongle as the sound card.

 

[RomanNoodles]

I just got these today and the audio just sounds off. It sounds muffled ( especially voices in songs/music) and muddy/unclear . I owned a Cloud Stinger prior to the Alpha S, and the Stinger just sounded clearer. I tried updating my sound drivers, no change. When changing the USB port the alpha s was plugged into, odd things happened. Sometimes, the audio would get worse. Sometimes, it would gain odd static in the background. Perhaps it's a sound card issue? I tried it on my Phone, it doesn't seem any different. I appreciate any form of help. Thanks for taking time to read this.

Your audio might be on "HyperX Cloud Alpha S Chat" instead of "HyperX Cloud Alpha Game". It worked for me when I switched them.

 

[Loenny]

Your audio might be on "HyperX Cloud Alpha S Chat" instead of "HyperX Cloud Alpha Game". It worked for me when I switched them.

i just got the headset, and the audio bothers me.
the "Speakers HyperX Cloud Alpha S Game" automaticly increase and decrease audio volume, and i cannot find any way to turn that of. and there is no bass at all in the game mode. but in "Headset Earphone HyperX Cloud Alpha S" i get bass, but it is not as clear.

is there any way to fix the audio problem with the game mode on this headset?