i am conncected. web page says this page can't be displayed.

[bjhamman]

I have read this answers and do not see if the solution worked for anyone. My husbands laptop is the same way. Mine works, the tablet works & the phone works. only his laptop has the issue. He has a HP 15=r030wmRev; 2213-100
I have done the config thing and get the same thing the other person did. says the media is disconnected. Does anyone have any idea's on what to do next?

 

[Laptop_Nerd]

Hi,

If you're getting a "Media Disconnected" error when you did ipconfig that could only mean that the laptop is not connected to your wireless network. Please do try these troubleshooting steps that may help.
- First is to uninstall/reinstall the wireless adapter.
- Go to Device Manager and uninstall the Wifi Adapter.
- Next is to reboot the laptop and it should reinstall automatically upon reboot.
- If it doesn't install the driver, go to HP site to download and install the latest driver.
- Here's the link: http/support.hp.com/ph-en/drivers
- Once installed try connecting to your wireless network again.
- If it doesn't work press "fn+F11" at the same time, this enable/disable the wifi adapter of the laptop.
- Lastly, do run System Restore and restore it back to an earlier date or time before the problem even happened.
- Here's how to: http/windows.microsoft.com/en-PH/windows-8/restore-refresh-reset-pc

 

[bjhamman]

thank you for your quick response. I have done this and he is up and running. Don't know how I managed to do this. He is happy now. He was really missing his laptop... thank you.