I am having problems with my YouTube I play the video I need to hear the sound but the screen is completely black what do I do

[tazzjuggalette]

I go on YouTube and I try to play a video any video it starts playing I can hear sound but I see nothing but a pitch black screen I need help how do I stream my videos where I can see them

 

[webworkings]

Are you accessing it through the app or through the browser app on the phone?