i can not download any apps om my samsung galaxy 10.1

[miltonb]

i can not download any apps om my samsung galaxy 10.1

 

[hang-the-9]

Need more details, why, what error messages do you get, when did this start?

 

[Willie0]

kindly post the error messages you get when trying to download apps. it helps debug the problem

 

[kiwiautumn]

Hello. I too am having this problem.
The message is
"app" could not be downloaded due to an error. (error while retrieving information from server (RPC:S-7:AEC-7 AEZS-JQ6W-143MQ)

 

[hang-the-9]

Hello. I too am having this problem.
The message is
"app" could not be downloaded due to an error. (error while retrieving information from server (RPC:S-7:AEC-7 AEZS-JQ6W-143MQ)

Reboot the phone, make sure your have an internet connection, check if it's on more than one app.

 

[Janice_1]

error downloading due to an error.error retrieving information from server.(rpc:s-7:aec-7 EDDO-GUM6-APXAC) start when i reset my tablet