I cant get past the setup wizard on my note4

[Jay_103]

I can go in my account on line but not my phone it keeps saying abnormal factory rest enter samsung account

 

[hang-the-9]

How did you get this Note 4? Used? If yes, contact whoever you got it from. If new, contact whoever you got it from.

 

[hang-the-9]

How did you get this Note 4? Used? If yes, contact whoever you got it from. If new, contact whoever you got it from.