Solved! i didnt know the true model of vaio hk89-modelNA

[raymondmanuel223]

there's no model in my laptop and when i try to detect it online the site says unable to detect your model even i use internet explorer

 

[hang-the-9]

You can see if it is listed in the BIOS somewhere. Or check CPU-Z program and see what it will give you. You may be able to sort out the model from what motherboard model it has. No labels on the laptop with it?