I have a Samsung UHD 65" UN65JU670DFZA and don't find and can't download Amanzon Prime need help

[rfelici1]

I have a Samsung UHD 65" UN65JU670DFZA and don't find and can't download Amanzon Prime need help

 

[Cloudy1]

First of all I will assume you have connected the TV to your internet connection and have a subscription or free trial of the service you require

Have a read of pages 46 - 57 here - it may be of some assitance:

http://downloadcenter.samsung.com/content/UM/201512/20151210090904492/ENG_US-HMUATSCJ-1.318-1203.pdf

Hope this helps somewhat.