I have the qosmio x870 the screen is blackout but keyboard is working what might be the problem please? I bought it 2014

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 

Borkab31

Prominent
May 4, 2017
4
0
510
0
The external is not working as well how much would i be looking for motherboard replacement?or what is another option please?
 
Thread starter Similar threads Forum Replies Date
Q Laptop Tech Support 2
D Laptop Tech Support 5
Q Laptop Tech Support 15
K Laptop Tech Support 3
B Laptop Tech Support 0
moboch Laptop Tech Support 7
C Laptop Tech Support 12
junior31210 Laptop Tech Support 1
F Laptop Tech Support 1
J Laptop Tech Support 1
Q Laptop Tech Support 1
K Laptop Tech Support 3
Cloudy1 Laptop Tech Support 2
M Laptop Tech Support 1
D Laptop Tech Support 4
K Laptop Tech Support 3
T Laptop Tech Support 2
V Laptop Tech Support 1
N Laptop Tech Support 3
G Laptop Tech Support 1

ASK THE COMMUNITY