I have to reset my laptop to factory settings everytime

[vuux2k]

So yeah, I got a 1,5 years old Lenovo Y700 [Windows 10], something weird started to happen with it some weeks ago. I usually get blue screens, I Wait some minutes since Its loading. Then i get „diagnosing pc”, I wait A few minutes And it says „pc diagnosing couldn’t fix your PC”, I then I need to reset it to factory settings because there is No other way to fix it, I use lenovo recovery to do that. It happen almost everyday, the longest time it worked without blue Screen was a week! If you know what’s The issue I would he really happy because Its annoying.

 

[Colif]

reset every day?

Do you happen to know what BSOD says every time? is it same error?

Do you grab the latest drivers off lenova after each install?

 

[Phillip Corcoran]

I would be tempted to at least start troubleshooting by testing the HDD & RAM. You can do this yourself, you've got to make a start somewhere. Get those two things dealt with first, it's a start.

RAM testing: https://www.memtest86.com/download.htm

HDD >> WD HDD only: https://support.wdc.com/downloads.aspx?p=2

HDD >> Seagate & others: https://www.seagate.com/gb/en/support/downloads/seatools/

 

[vuux2k]

Color I don’t remember but it says something with kernel, And yeah i will try to install the drivers And test the hdd And ram like phillip told me too

 

[Colif]

quote from PM:

I just tried to Open lenovo reset thingy and I got a BSOD, DRIVER_IRQL_NOT_LESS_OR_EQUAL

That could be a driver error or ram, I would run the ram checker Phillip linked above.

resetting every day shows its likely hardware, ram will corrupt anything that runs in it, so I would look at it first.