i have toshiba laptop the problem is that is when the window is staring during that time it will power off plzzzz help me answ

[aqib rehman]

i have toshiba laptop the problem is that when the window is starting during that time it will power off plzzzz help me answer me and when i start the window in safe mode it can not be power off

 

[hang-the-9]

Try different RAM or one RAM stick at a time, maybe heat issue or bad motherboard.