Question I need help. My laptop turns on, but my keyboard won't work and my laptop screen is just black.

Mar 20, 2022
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My laptop turns on but my keyboard won't work. The screen doesn't also work. It's just black. I already try using external monitor before but still nothing.

Laptop Model: Lenovo Ideapad 320
Processor: AMD A12
 

mr_random

Great
Feb 28, 2022
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could be overheating when was the last time you opened it up for cleaning. also could need the thermal paste cleaned and reapplied on cpu and gpu
 
Mar 20, 2022
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The last time i opened it was a year ago. Cause we don't have enought time for it to be check by a technician. Ill try cleaning and reapplying thermal paste on it. Ill let you know if it works or not.
 
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