I purchased a Lenover ideapad 330 and when I bought it home the battery symbol said plugged in, not charging. I brought it bac

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Dec 21, 2018
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I purchased a Lenovo Ideapad 330 and when I bought it home the battery symbol said plugged in, not charging. I brought it back to Best Buy and got a new Lenover. After one day the new one also said plugged in not charging. Called Lenover and tech said when the battery goes down to 80% it will start charging. Does anyone have any thoughts about this laptop problem?
 
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