I tried all the answers here but I still can't convert from internal memory to sd card on my grand prime plus.......my androi

That is pretty common. Not all devices can do it. You have to be running at least Android "Marshmallow" and also have a device that the manufacturer has not restricted this option on. Which happens more than you might think.

The only other option is to root the device, which I cannot assist with. I would suggest posting in that forum for assistance with that. However, please note, that can easily brick your device.
 
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ASK THE COMMUNITY