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Archived from groups: alt.cellular.nextel (More info?)
I have six phones on my business account. Just purchased all new phones and
equipment about six months ago. On one of the I58sr phones, anytime you
plug it into a wall or car charger, a message pops up that says
"Incompatible Charger". The phone then shuts down.
Went down to my local Nextel store and (where I have always purchased my
Nextel equipment) and the guy said it was something wrong inside the phone
(really?) THEN, he says there nothing they can do. I would have to pay $35
to send the phone in to get repaired!
Now this has happened three times with Nextel equipment I have purchased
from this store...yet, they don't want to provide any customer assistance!
So I called Motorola directly and the only thing they could do was ask me to
send it in and they would repair the phone and send it back. How long this
would take is anybody's guess.
So does anyone know what is causing this error and how do you get Nextel to
stand behind their products?
I have six phones on my business account. Just purchased all new phones and
equipment about six months ago. On one of the I58sr phones, anytime you
plug it into a wall or car charger, a message pops up that says
"Incompatible Charger". The phone then shuts down.
Went down to my local Nextel store and (where I have always purchased my
Nextel equipment) and the guy said it was something wrong inside the phone
(really?) THEN, he says there nothing they can do. I would have to pay $35
to send the phone in to get repaired!
Now this has happened three times with Nextel equipment I have purchased
from this store...yet, they don't want to provide any customer assistance!
So I called Motorola directly and the only thing they could do was ask me to
send it in and they would repair the phone and send it back. How long this
would take is anybody's guess.
So does anyone know what is causing this error and how do you get Nextel to
stand behind their products?