Inspiron Gaming 7567 Wireless Problem - Doens't recognize

Dec 3, 2018
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Hi guys. I have a weird problem which is driving me crazy.


I have a Inspiron 15 Gaming 7567. It came with ubuntu, but I bought a Windows 10 PRO 64x and installed on it.
So far so good.

The problem is: when I start the pc, Windows doesn't recognize wireless connection. It has a red "x" on it and the drive is gone on Control Panel > Devices Manager. It's like the notebook doesn't even have any wireless adapter.

Funny enough, the only way I can make wireless work is reinstalling BIOS FIRMWARE. When I do this, everything works fine. But after shutting down the pc, the next day here we go again, windows doesn't recognize wireless and I have to reinstall BIOS FIRMWARE to make it work.

I've never seen nothing like it. So far i've tried different windows setups. Literally installed all the latests drivers from DELL, including BIOS FIRMWARE.

I've also tried using the generic drivers that windows installs by itself.

But nothing works, and I have a feeling it's something related to BIOS, since I have to reinstall it everyday to make it work on windows. Or something about the compatibility between the wireless adapter and windows, because I spent the first days using with ubuntu and didn't notice any problem.

Can somebody help me with this weird problem?
 
Dec 3, 2018
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No, I can't reinstall it because the wireless adapter is gone. Its like windows doesn't know it has a wireless adapter on motherboard.

I don't have to reinstall the wireless driver. By just reinstalling BIOS, everything works fine again.

Yes, Windows update says the OS is up to date.
 
Dec 3, 2018
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It does not show up in device manager.

The error is exactly this: when I start the notebook, wireless adapter doesn't show up on device manager. Windows doesn't recognize it at all.