Internet connection problems

AR6614

Commendable
Mar 9, 2016
3
0
1,510
I cannot connect to any internet connection - also cannot connect to printer from my Dell 3000 series. This laptop is only 2 months old.
 

AR6614

Commendable
Mar 9, 2016
3
0
1,510

Yes- I can get to control panel and use function keys
 

AR6614

Commendable
Mar 9, 2016
3
0
1,510
It won't connect if I connect straight to the modem either- nor will it connect to my phone used as a hot spot. Continually says no internet connection found. I'm on W10- came loaded on it.