is asking for a driver, but I can't find the right driver

[Nancy_20]

I'm trying to connect my bluetooth speakers to my laptop which is running windows 7.

My laptop sends the message that I need the correct driver, but the laptop never finds it online - nor can I!!

Thanks for any help you can give me!

 

[Math Geek]

type into the "your answer" box and then click "submit your answer" under that box.

"post an answer" will take you to a new page and give you more options in case you need them, such as : adding a video or picture link, using some html editing for the text or other options that are not normally needed. i only click that box if i need to add a video or something to the post.

 

[Nancy_20]

type into the "your answer" box and then click "submit your answer" under that box.

"post an answer" will take you to a new page and give you more options in case you need them, such as : adding a video or picture link, using some html editing for the text or other options that are not normally needed. i only click that box if i need to add a video or something to the post.

Hi, Math Geek and DarkBreeze!!

My friend spent about 2 hours of quality time with my laptop and headphones - they are now working and sound INCREDIBLE!!

This is where Terry found the answer: http/answers.microsoft.com/en-us/windows/forum/windows_7-hardware/bluetooth-peripheral-device-driver-missing-dell/9856b05f-ab34-4e79-bad1-f1d5164e0557

Thank you both for your offers to help and your wise advice!

Be Well!

 

[darkbreeze]

Certainly glad you got it fixed. Good luck Nancy.