Issue with Laptop display, display is fuzzy - Lenovo ThinkPad E570

[syed.huq.a]

Hi,

I have a ThinkPad E570 which is not more than 2 years old and lately I've been experiencing an issue with the display. It appears very fuzzy with nothing visible. I've already verified it's not a display driver issue by hooking the laptop to an external display, and it works with no issues. I've already had one issue with the display immediately after I'd purchased it, and had to send it back to Lenovo who replaced it under warranty.

I've attached a picture of the display to give an idea of what it currently looks like. I have a feeling that it's either the display itself or the cable but I'm not sure how to determine this. The display is a 15.6 FHD IPS Non-Touch. I'd appreciate any help with this.

https://imgur.com/a/JKyrWyG

 

[webworkings]

Since you said it works on the external monitor, then I would be looking at the cable that connects the attached display or the display itself being the issue.

 

[syed.huq.a]

Since you said it works on the external monitor, then I would be looking at the cable that connects the attached display or the display itself being the issue.

That's what I presumed. Is it easy enough to replace the cable first and then move on to the display if the cable isn't the issue ?

 

[webworkings]

I don't know if I would say 'easy' is the right word. It depends on the internal layout of that laptop. They can get a tad complicated. Also, remember, one end of that cable is going to the motherboard, so if you choose to try and do it yourself, be very careful.

If it is under warranty still, then contact the manufacturer about the repair/replacement. If it isn't, you can always try a local tech.