It wont do anything

Status
Not open for further replies.

kimberly_38

Prominent
Feb 21, 2017
1
0
510
My computer turns on and lets me log in but once I log in, it takes a while for it to load and then my background comes up but i can't do anything.
 
Solution
Hi,

Try pressing Win+R then type in "Explorer.exe"

if that doesn't work follow below

Does pressing Ctrl+Alt+Del bring up the windows account menu?

If so open task manager and then select 'File' and then press 'run'. If you've made it this far you then need to type 'Explorer.exe' into the run command box.

Please post back with the results.
Hi,

Try pressing Win+R then type in "Explorer.exe"

if that doesn't work follow below

Does pressing Ctrl+Alt+Del bring up the windows account menu?

If so open task manager and then select 'File' and then press 'run'. If you've made it this far you then need to type 'Explorer.exe' into the run command box.

Please post back with the results.
 
Solution
Status
Not open for further replies.