Keep on having to update my antivirus for Windows 10

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JustSomeJoe

Distinguished
Oct 8, 2008
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At the risk of stating the obvious...
https://cloudblogs.microsoft.com/microsoftsecure/2013/07/25/why-does-my-av-software-keep-turning-off/

Most likely cause is either some other AV/Security product or you've caught something nasty.
 

USAFRet

Illustrious
Moderator


No, this is different. AV is running just fine.
The Windows automatic Update selection button will not stay ON.
 

Ralston18

Splendid
Moderator
Something like the following perhaps....

"Note: Not all features in an update will work on all devices. A device may not be able to receive updates if the device hardware is incompatible, lacks current drivers, or is otherwise outside the original equipment manufacturer’s (OEM) support period."

Source link:

https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Microsoft simply disabling updates.
 

USAFRet

Illustrious
Moderator


Very strange.
A not quite 3 year old Asus Transformer, originally came with 8.1.
Updated to Win 10 Home just fine. Now on 1803 April release.

Telling it to manually Check For Updates works fine.

It's just that the Automatic Update button does not stay ON.
 

USAFRet

Illustrious
Moderator


Nope.
[strike]Mine is set to 0. Enable.[/strike]
That key doesn't even exist.
All I have under AU is NoAutoReboot, set to 0.
 

Ralston18

Splendid
Moderator
Double-checked. I stand corrected. Same here. Thank you.

However, the key can be added to the registry as I understand the link. Moot if not there to begin with.

Further down the link there is another configuration option via services.msc

Mine is set at Manual. There is a "Disabled" option.
 

Ralston18

Splendid
Moderator
Interesting....

I poked around some and looked for some possible relationship between metered connections and the data limits.

Premise being "data maxed, no update".

No noted impact on my Automatic Update button. Using Windows 10 Pro. No way to test or investigate Windows 10 Home.
 

Ralston18

Splendid
Moderator
Group Policy?

There is an option, Configure Automatic Updates" with three buttons:

Not configured, Enabled, Disabled.

Also appears that Maintenance Scheduling is involved.

Not at all a strong Group Policy person here. But I did note a variety of other available GP Windows Update settings - no way to know what the relationships and corresponding behaviors would be with respect to the button.

Comparing the settings between two systems would be tedious but could turn up some difference.








 

Ralston18

Splendid
Moderator
Question: Via Powershell, what are the results of:

get-service wuauserv

Results should show Status, Name, DisplayName

Can wuauserv be started and stopped via "net start wuauserv" and net stop wuauserv" respectively?

Any effect on the Update button when wuauserv is running or is not running?
 

USAFRet

Illustrious
Moderator


1. Already running
Turn it OFF then ON again, reboot.
no change


2. Turn wuauserv OFF.
No change
 
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